FTC Cracks Down on Tech Support Scams

Wednesday, November 19, 2014

FTC cracks down on tech support scams

“Your computer is damaged ... we’ll help you fix it.” It’s the latest twist on tech support scams: Scammers sell software online that claims to increase your computer’s performance. They lure you to their websites with pop-up ads or web searches. Then, they tell you to call a phone number to activate or register the software. On the phone, they ask for remote access to your computer and then tell you that your computer has many errors that need to be fixed immediately.

Lisa Weintraub Schifferle
Attorney, FTC

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